Frequently Asked Questions

General Website Questions:


“How do I navigate the website?”

On Desktop (PC/Mac), click any section in the Navigation Bar that is located underneath the Wise Sound logo.
Underneath the Navigation Bar is also a Search Box.

On Mobile, tap the MENU text to reveal the Navigation Menu.

“What are your supported payment methods?”

We Use PayPal and SendOwl.
If you do not have a PayPal, we can create a PayPal invoice which does NOT require an account.
For all other products, SendOwl which supports ALL currencies, known languages and PayPal, Major Debit & Credit Cards, Apple Pay, Cash App Pay, Google Pay, Affirm, Afterpay/Clearpay & Klarna.


Product Specific Questions:

“Can you make sounds for/can I load sounds into my ‘XYZ Synth’?”

The sounds and libraries we have released are there for two reasons.
The first reason is because there is a demand for sounds for that particular keyboard.
But the second and primary reason is because we can only support Keyboard Synthesizers that have the ability to load new samples.

If your Synthesizer Keyboard does not allow for new samples, we cannot create a library for it!
So before asking this question, Google if your keyboard can accept sample memory.
If accepts it, then it can accept the installation of new samples.

“Does ‘Full Fledged Flash’ work for the regular MODX?”

No.
This product was specifically made for the sole purpose of using the extra 800MB of additional sample memory found in the MONTAGE.
(Montage: 1.8GB, MODX: 1GB)